Multilingual AI Customer Service for Hong Kong

One AI Customer Service Team. Every Channel. Every Language.

Answer every customer — by phone, WhatsApp and website — in their own language, 24/7.

Cenvoi is a fully-managed, multilingual AI customer service platform. One AI, custom-trained on your business, holds natural real-time conversations in English, Cantonese, Mandarin and more — so no customer is ever left waiting, whatever language they speak.

Native Cantonese is our flagship strength, but Cenvoi serves businesses worldwide across every language your customers use — with the same AI on your phone line, WhatsApp and website.

One multilingual AI, across every channel.

AI Phone Receptionist

Answers every call instantly in the caller's language — bookings, enquiries, messages, transfers — 24/7.

WhatsApp AI

Instant multilingual replies to customer WhatsApp messages, around the clock.

Website Concierge

A voice-or-text chat that engages visitors and converts them — in any language.

Front Desk Avatar

An in-person conversational AI avatar to greet and help visitors.

Why businesses choose a multilingual AI.

Speak every customer's language

One AI replies in English, Cantonese, Mandarin and more — consistent everywhere.

Done-for-you

We build, train and manage the AI on your business knowledge. You never configure a thing.

Real-time & natural

Sub-second voice conversations that feel human — not a phone-tree menu.

Never miss a customer

24/7 across phone, WhatsApp and website — after hours, peak times, every time.

Custom-trained

Your products, policies, FAQs and brand voice — accurate, on-brand answers.

Native Cantonese expertise

Genuinely natural Hong Kong Cantonese — a strength few platforms can match.

Multilingual AI customer service — FAQ

01What is a multilingual AI customer service platform?

One AI that handles your customer service across phone, WhatsApp and website, replying to each customer in their own language — English, Cantonese, Mandarin and more — 24/7, trained on your business.

02Which languages does Cenvoi support?

English, Cantonese (廣東話・粵語) and Mandarin (普通話・简体中文) are fully supported, with native Cantonese as a flagship strength, and each AI can be configured for additional languages.

03Is it done-for-you or do I configure it myself?

Done-for-you — we build your knowledge base and conversation script, then train and manage the AI. You just run your business.

04Can it book appointments?

Yes — it books, reschedules and records appointments in Google Calendar, with CRM, POS or cal.com on the Customized plan.

Talk to a multilingual AI in seconds.

Try the live demo right now, or leave your details and we'll arrange a tailored demo for your business. One price for everyone: HK$688/month keeps your AI live 24/7 across every channel, then HK$8 per answered call (WhatsApp and website conversations are half a credit). One-time setup is per channel from HK$1,800 (HK$4,800 for the full build), billed at go-live. No contract; annual plans save 15%. Outside Hong Kong, about US$90/month + US$1 per call. See full pricing →

Your Business. Your Knowledge. Your AI.